FAQ
Popular Questions

The MACE Media Group conferences bring together more than 80,000 people a year in several cities for two packed days of education, training workshops, educational sessions, networking opportunities, and special events.

Have questions about the Delta 8 Expo WEST? See our frequently asked questions below

1. What ticket should I purchase?

    • 2 Day General Admission – You are a member of the general public looking to learn more about cannabinoids and extraction as well as hear from our speakers and exhibitors. This ticket gives you full access to the Delta 8 Expo WEST for both days of the event.

     

    • 1 Day General Admission – You are a member of the general public interested in networking, learning more about cannabinoids and extraction, as well as hear from our speakers and exhibitors for one day. This ticket gives you access to both Delta 8 Expo WEST for One Day Only.

     

    • Exhibit Hall ONLY – You are interested in networking with exhibitors with access to the Delta 8 Expo WEST exhibit hall ONLY.

2. How is my registration confirmed?

After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information and ticket QR codes. *Be sure to check your spam.*

3. Is there an age restriction?

Yes, this event is for ages 21+ only, please bring a valid ID.

4. Are workshops and educational courses a separate price?

Workshops are FREE to attend, however, Certification Educational Courses are an additional cost.

*Note: Individual educational courses are sold separately from General Admission passes. However, when purchasing a course, attendance at the conference is included.

5. Is the Networking Mixer/After Party a separate price?

Entrance to the Networking Mixer/After Party is FREE. Food will be provided and drinks are available for purchase.

6. What kind of accessibility arrangements are available?

Please contact us at 805-399-2485 or email us at info@macemediagroup.com for further assistance.

7. Are pets, or service animals permitted?

Service animals are permitted ONLY with the proper certification and/or paperwork. Other animals are not allowed on the convention/venue premises.

8. Can I see what sessions will be presented before I arrive on site?

Yes. The program for the event is regularly updated online, please refer to our upcoming event Agenda.

*Note: All speaker sessions are subject to change without notice*

9. Are the presentations from the seminars available after the show?

No. This conference will not be recorded or streamed live. Come join us at the show for an exclusive experience.

10. What accommodations do you provide?

MACE Media Group does not accommodate for travel and lodging. However, we do recommend our discounted room block through our preferred hotel partner: Embassy Suites by Hilton at Concord Gold Resort & Spa, Charlotte, North Carolina

11. How can I reserve exhibitor space in the exhibit hall?

Please call us at 805-399-2485 or email us at info@macemediagroup.com and we will be happy to help you reserve a booth.

12. How can my organization become a conference sponsor?

Sponsorship opportunities are limited, so act today. To become a sponsor and for more information, please call us at 805-399-2485 or email us at info@macemediagroup.com

13. Can I advertise in the conference sessions/rooms?

Yes. Each conference session can be sponsored by YOUR company. Chair-drops, conference room banners, note-pad sponsorships, and much more are available to help promote your company throughout the entire conference. Please contact 805-399-2485 or email us at info@macemediagroup.com to make arrangements.

14. What is the attendee cancellation policy for the conference?

Attendee ticket refunds are available up to forty-five days before the official first day of the Show (“Refund Deadline”). Requests for a refund must be submitted by the Refund Deadline. The service charge for processing a refund is $25.00 (or the equivalent in another currency at the time pre-show registration is opened), in addition to any amounts already paid.

Refunds are unavailable any time after the expiration of the Refund Deadline without documented bereavement, military leave, or medical leave.

15. Is soliciting permitted?

Soliciting of exhibitors or other attendees is strictly prohibited. Such violation may result in the attendee being removed from the event and barred from returning without refund of their registration fee.

16. My question is not listed here. Whom do I contact?

Please contact us at 805-399-2485 or email us at info@macemediagroup.com for further assistance.

Didn’t find what you were looking for?

Contact us here and it goes directly to top management.

Support center
Still Need Help?

Contact any of our departments directly via the numbers down below or email info@concentration2021.com. Thanks!

Event Management

Main Line: 805-600-2999
Heidi Sewell: 805-399-4780
Chelsea Pudwill: 805-222-6167

Booth Sales

Main Line: 805-600-2999
Jessika Carter: 805-225-3212
Celeste Miranda: 805-399-2485

Speaker Assignment

Main Line: 805-600-2999
Chelsea Pudwill: 805-222-6167
Celeste Miranda: 805-399-2485